• Can I return or exchange my mask? No returns or exchanges. Final sale due to Covid safety measures.
  • What makes the mask antibacterial? We use SILVADUR™.
  • What is SILVADUR™? SILVADUR™ uses a patented polymer technology to deliver silver ions via an “intelligent control” mechanism.  When bacteria land on the surface of treated articles, the silver ions neutralize the unwanted organisms, resulting in effective microbe-derived protection.  SILVADUR binds to bacterial DNA preventing replication, causing changes to the cellular membrane so it can not function properly.
  • Is Masknsip for medical use? No. This can be worn in Community settings only. The CDC recommends face coverings in community settings. This mask is not a replacement for medical grade personal protective equipment and does not replace other measures to stop the community spread of Covid 19. Please continue practicing social distancing, washing your hands and refraining from touching your face. This mask should not be placed on young children under 2 years old, anyone who has trouble breathing, unconscious, incapacitated or anyone who is unable to remove the mask without assistance. 
  • How do I wash the mask? hand wash cold water. Lay flat to dry.
  • Can I smoke with a masknsip mask? No.
  • Does the flap stay completely sealed? Yes. Make sure all 3 sides of velcro are sealed when not using a straw.